FAQ

Frequently Asked Questions

Yes, we are a fully licensed company and are required to abide by the regulations set by the Italian Authority for Transportation.
Our prices are per car not per passenger.
The earlier the better. However, 24 hours would be recommended. If you are making a last minute booking it is best to send an e-mail with all the information required on our site i.e. credit card details , flight , destination , time.
No, we accept only requests by email.
We can provide you a service up to five undred passengers and more.
Yes we are able to provide a 24hour service. We will meet you at any time of the day but there is an extra charge of 20% from 09:00 pm to 07:00 am.
As soon as you come out of customs look for someone holding a sign bearing your name on it. We take care of the rest!
We will check the flight status on the day and the driver will arrive at soon as flight lands.
Yes we will confirm your booking within 24 hours after receving it. If you do not receive this confirmation please contact us again, as we may have not received your booking.
The driver will wait for you for one hour after the estimated time of arrival.
Yes! if you choose so you will be charged an additional 10% Taxes V.A.T.
No you do not need to pay in advance. If you select to pay on arrival we then require card details to secure your booking, and your card will not be charged.
Keep your card details in a safe and secure place and are then destroyed after the service has been completed.
Yes, you can cancel or postpone a booking 12 hours before the time of arrival or departure .
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